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Dana Air Introduces ‘Smart Booking’ On WhatsApp

Dana Air, has introduced an online booking service – ‘smart booking’ on WhatsApp – in furtherance of its commitment to revolutionize the ease of booking tickets for air passengers.

With the ‘Smart Booking’ on WhatsApp, guests of the airline can book and pay immediately, book and pay later, register for Dana Miles or get details of their Dana miles account, get flight update, make inquiries, reservations and lots more.

Speaking on the latest initiative, the Accountable Manager/ Chief Operating Officer of Dana Air, Obi Mbanuzuo, promised that the airline would continue to lead with its innovative ways of getting customers to book with ease and take advantage of the multiple  benefits of interacting with us on our social media platforms especially WhatsApp.

He said: “We are always seeking ways to ensure that we offer the best of service and that our customer-centric products appeals to everybody: the elderly, young, middle-aged, funky, and the busy and all our guests need to do is save the mobile number 07051190363 as contact on their phones to get quick and necessary attention from 7am to 7pm daily.

”For us, nothing stops you from getting a booking even when you have too many things to do. Just a chat and you will get your booking code to pay conveniently when less busy or before expiry on our website or at any of sales outlets nationwide.

‘In 2017, when we launched our self-service kiosk located at MMA2, which enables travelers to book, pay, reschedule or check-in without joining the queue, we promised to continue to deploy necessary technology not just to guarantee ease of booking but to continually exceed the flying aspirations of our guests, and we are delighted to have introduced the smart booking in furtherance of our vision to become Nigeria’s most customer-friendly airline”, the airline chief added.

Dana Air is one of Nigeria’s leading airlines with daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri.

The airline has consistently been at the leading edge of innovative online products delivery in the aviation business over the years.

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