The Nigeria Customs Service (NCS) has launched a Management Information System (MIS) File Tracker as part of its current efforts to deepen the use of technology for easy administration of customs personnel and promote speed and efficiency in processing documentation commencing at PTML Area Command.
Speaking during the launch of the digital platform, the Comptroller-General of Customs, Mr. Adewale Adeniyi, described the initiative as a major milestone in the Service’s modernisation agenda, which is focused on deploying digital solutions to improve operational efficiency, enhance transparency, and facilitate seamless trade.
A statement issued on the launching event by the Public Relations officer, PTML Command on behalf of the Area Controller, CSC A.T Abubakar, indicated that the Comptroller-General was represented by the Deputy Comptroller-General in Charge of ICT/Modernisation, Mrs. Oluyomi Adebakin, at the event.
Adeniyi reaffirmed the service’s commitment to leveraging technology to transform its operations and improve service delivery, adding that the deployment of the MIS File Tracker further demonstrates the Service’s resolve to embrace innovation in line with global best practices.
- Advertisement -
According to him, the deployment of the MIS File Tracker with key features that promote ease of administration in the Service’s operations will further strengthen the PTML Apapa Command as a centre for innovation.
Adeniyi explained that the MIS would serve as an Enterprise Platform for all Customs administrative processes and a Single Sign-On (SSO) application, which enables one unified data set to be used across all departments administratively.
The Comptroller-General charged officers and men of the NCS to utilize the application for key administrative functions, including Leave and Pass Applications; File Tracking; Duty Roster; Internal Staff Orders; Nominal Roll and other administrative processes. The platform also provides avenues for feedback on areas requiring modifications, additions, and improvements.
In his remarks at the event, the Acting Controller of PTML Command, Deputy Comptroller Nura Miko, assured that the Command would successfully implement the MIS rollout and serve as a model for Customs’ service innovation.
He said that the Command had been maximising all technological-backed trade facilitation initiatives, including the Unified Customs Management System (UCMS), also known as B’Odogwu, provided by the management to enhance the efficiency of its operations.
While commending the Comptroller-General for his belief in the PTML Area Command’s ability to deliver efficiently, Miko disclosed that efforts were being made by the command to reduce the two hour cargo clearing record for compliant RoRo cargoes to one hour.
Experts believe that the MIS deployment would help to streamline the NCS’ internal workflows, reduce manual processes, and support data-driven decision-making across the service.
