PalmPay, a leading financial platform with over 30 million users on its smartphone app in Nigeria, on Monday announced the launch of its USSD code in furtherance of its efforts to ease digital transactions and account security for its growing customers in the country.
A news report from African Press Organisation (APO) Group circulated for the fintech company, indicated that with the PalmPay USSD code, customers can now perform a wide range of banking transactions by dialing *861# from their mobile phones.
PalmPay has been operating in Nigeria since 2019 under a Mobile Money Operator license issued by the CBN. The fintech pioneered a model that provides financial services such as money transfers, bill payments, credit services and savings via a one-stop-shop financial ‘superapp’.
Customers without access to smartphones are able to make transactions via a nationwide network of over 500,000 Mobile Money Agents. The addition of a USSD access point is designed to further enhance the accessibility and convenience of its platform for consumers in a market where data network outages are common.
Commenting on the latest initiative of the company, its Nigeria Managing Director, Chika Nwosu, emphasized the company’s commitment to financial inclusion in the country.
He explained: “At PalmPay, we aim to bridge the gap in digital access, and the introduction of our USSD service aligns with that mission. Our platform ensures seamless connectivity for our users.
“In addition, our USSD platform comes with a security feature which allows our customers to remotely freeze their accounts in case their phone is lost or stolen, providing an extra layer of protection to safeguard their finances”, Nwosu added.
PalmPay has reached over 30 million registered users on its app and connecting 1.1 million businesses in Nigeria through its network of mobile money agents and merchants.
Recently, the company was recognized as one of the World’s top 250 fintech companies in 2024 by CNBC and Statista.
