The Nigeria Civil Aviation Authority (NCAA) has threatened to sanction airlines giving misleading departure time schedules to air travellers in furtherance of its regulatory moves to ensure improved services by operators in the industry.
The Acting Director-General of the Authority, Capt. Chris Najomo, made this disclosure on Tuesday in a statement issued by the Director of Public Affairs/Consumer Protection, Michael Achimugu.
Najomo warned airline operators to eschew all forms of abuses or infractions or face serious regulatory sanctions.
The statement partly reads: “It has come to our notice that some airlines are being reported for advertising deceitful departure times.
“The NCAA regulation says no airline shall display deceitful passenger departure times at its counter, advert material, or on its website.
“We want to make it clear that the D-GCA has directed monitoring and offenders will face serious regulatory actions”, it added.
Achimugu restated the Acting Director-General’s commitment to a business-friendly environment for all stakeholders in the nation’s aviation industry and charged airline operators to ensure delivery of world-class services to passengers at all times.
On the NCAA’s stance on discipline and safety, Najomo cited the cases of the recent suspension of 19 Permits for Non-Commercial Flights (PHCF) holders, who failed to comply with the recertification advisory issued in April 2024 to demonstrate the seriousness of the management on professionalism and discipline.
While stressing the ease of doing business environment at the Authority for all operators, the industry expert stated that the management was determined to consistently improve on its regulatory responsibilities, noting that this is reflected in the high score of 98.5% recorded by the NCAA in the recent ranking by the Presidential Enabling Business Council (PEBEC).
According to him, the latest ranking of the Authority came on the heels of the impressive score of 71.04% recorded by it during this year’s ICAO Security Audit.
Najomo assured passengers and other stakeholders in the industry of the readiness of the NCAA to continue to enhance industry’s safety and security at all times.
