FAAN Launches Acculturation Programme For Service Excellence

brtnews
2 Min Read

The Federal Airports Authority of Nigeria (FAAN) has launched its Acculturation Programme aimed at transforming its organizational culture towards efficiency and excellence.

Speaking at the event, FAAN’s Managing Director, Mrs Olubunmi Kuku, harped on the programme’s significance in cultivating a work environment where excellence, efficiency, and integrity are paramount

The initiative, which is driven  by the Director Special  Duties, Mr Henry  Agbebire, includes a comprehensive culture change training for all staff, guided by the new handbook, FLIGHT TO EXCELLENCE Additionally, FAAN introduced SKYWARD SHIFT, a monthly bulletin to keep staff informed and motivated, and announced the MD’s Monthly Prize and Award for Excellence and Productivity to recognize outstanding performance.

The Authority’s Director, Public Affairs & Consumer, Mrs Obiageli Orah, in a statement quoted the Managing Director as describing the programme as a commitment to continuous improvement, urging staff to fully engage with the training sessions and materials.

While expressing confidence in the staff’s ability to drive FAAN’s vision forward, Kuku said: “Change is never easy, but it is necessary for growth and progress.”

The Acculturation Programme reflects the forward-thinking approach of the Minister, Festus Keyamo SAN, in transforming organizational culture.

By equipping the ministry’s workforce with the essential values, skills, and mindset, the programme aims to elevate the aviation sector to new heights and inspire similar transformative efforts in other agencies under the Ministry of Aviation and Aerospace Development.

With the programme, FAAN aims to surpass stakeholders and air travellers’ expectations by positioning itself as a leader in the global aviation landscape.

Share This Article