NDIC, BPSR Collaborate To Enhance Innovative Service Delivery

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The Managing Director of the Nigeria Deposit Insurance Corporation (NDIC), Mr. Bello Hassan, has expressed the readiness of the corporation to partner with the Bureau of Public Service Reforms (BPSR) towards enhancing innovation in the delivery of services to depositors and its other stakeholders.

Hassan gave this hint when the Director-General of the bureau, Mr. Dasuki Ibrahim Arabi and the management team paid a courtesy visit to the management of the corporation in Abuja

The NDIC boss said the commitment of the NDIC to effective service delivery necessitated the Board’s approval for the establishment of an Efficiency and Innovation Unit in the Strategy Development Department in compliance with the directive of the Head of Civil Service of the Federation.

While stating the corporation’s support for external assessment of its performance, Hassan expressed optimism that the Self- Assessment Tool (SAT) developed by the Bureau would complement the corporation’s existing mechanism for assessing the effective discharge of its mandate as well as assist it in achieving the Federal Government’s objectives of significantly strengthening governance and accountability in service delivery to the citizenry.

Earlier in his presentation, the BPSR boss explained that the IT-based self-assessment tool of the Bureau was designed to coordinate, monitor and evaluate the implementation of reforms as well as disseminate information on all aspects of public service, amongst other objectives.

He charged the corporation’s management to implement the self-assessment processes to demonstrate its commitment towards putting innovation as a top priority to promote excellence in service delivery.
Arabi promised the NDIC’s management that the BPSR would continue to collaborate with the corporation and other government agencies in assessing their performance to ensure optimal discharge of their mandate to the populace.

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