The Central Bank of Nigeria (CBN) has issued new regulatory guidelines relating to banks’ handling of customers’ complaints over failed transactions with specific sanctions spelt out for such lapses. According to a circular, signed by the apex bank’s Director of Banking and Payment System Department, Dipo Fatokun, effective October 2 this year any Instant Payment […]
The Central Bank of Nigeria (CBN) has released an amended regulatory framework for Bank Verification Number (BVN) operations and watch-lists for Nigerian financial system. By the latest monetary policy directive, the regulatory banking institution provides that only a valid court order can make any bank or financial agency to disclose to a third party a […]
The Central Bank of Nigeria (CBN), at the weekend directed commercial banks to resolve disputes associated with the use of Unstructured Supplementary Service Data (USSD) channel within three days. The apex bank’s Director, Banking & Payment Systems Department, ‘Dipo Fatokun, who gave the charge while speaking at the ‘Meet The Executive’ forum organised by Finance Correspondents Association […]